← Back to Khan AI

Terms of Service

Effective Date: March 1, 2026

These Terms of Service govern your access to and use of Khan AI's website, purchase flow, support services, and related materials for Intel, the Competitive Intelligence Agent.

By using the website, purchasing Intel, downloading Intel, installing Intel, or using any Khan AI materials, you agree to these Terms.

1. Who we are

Khan AI is operated by Mark Lodge. Khan AI sells Intel, a locally installed AI agent that helps local businesses analyze public review data, compare customer complaint themes, and generate competitive intelligence reports.

Contact: marcus@khan-automation.com

2. What Intel does

Intel is a software product that runs locally on your machine. It may help you:

• Search for and identify public review sources.
• Analyze public Google and Yelp review content.
• Compare your business with local competitors.
• Identify customer complaint themes.
• Generate reports, summaries, and recommendations.
• Set up optional recurring reports if you choose to enable them.

Intel is an informational business tool. It does not provide legal, financial, accounting, advertising, reputation-management, or professional advice.

3. Eligibility

You must be at least 18 years old and able to enter into a binding agreement to use or purchase Intel. If you use Intel for a business, you represent that you have authority to bind that business to these Terms.

4. Purchases and payment

Intel is sold as a one-time purchase unless a different offer is clearly stated at checkout.

Your download, installation, and use of Intel software is also governed by our Software License Agreement.

Payments are processed by Stripe or another third-party payment processor. Khan AI does not receive or store your full credit card number. Your payment processor may have its own terms and privacy policy.

Prices may change in the future. A price change does not affect purchases already completed.

5. Installation and setup

After purchase, you may receive an install link, command, file, license information, or other setup instructions. You are responsible for:

• Having a compatible computer and internet connection.
• Following the install instructions.
• Providing your own AI API key when required.
• Paying any usage costs charged by your AI API provider.
• Keeping your operating system, browser, dependencies, and API keys secure.

Khan AI may provide reasonable onboarding and support, but Khan AI does not guarantee that every device, operating system, network, firewall, browser, or third-party service will work with Intel.

6. Third-party services

Intel may interact with third-party websites, search providers, review platforms, AI model providers, package managers, hosting providers, operating systems, and other external services.

Khan AI does not control third-party services. Third-party services may change, block access, rate limit requests, remove content, alter their interfaces, change pricing, or stop working with Intel.

You are responsible for complying with the terms, policies, rate limits, and laws that apply to your use of third-party services.

7. Public review data

Intel is designed to analyze publicly available review information. Khan AI does not guarantee that any report is complete, current, accurate, or representative of every customer opinion.

Review platforms may contain inaccurate, outdated, fake, biased, removed, or incomplete content. Intel's analysis depends on the data available at the time the report is generated.

8. AI-generated output

Intel uses AI systems to generate summaries, themes, comparisons, and recommendations. AI output can be incomplete, inaccurate, misleading, or inappropriate. You are responsible for reviewing and verifying output before relying on it or using it in business decisions.

You should not treat Intel output as professional advice or as a guaranteed statement of fact. AI-generated reports may misunderstand context, miss important details, or produce recommendations that are not appropriate for your business.

9. Your responsibilities and acceptable use

You agree to use Intel responsibly and lawfully for legitimate business intelligence purposes. You agree not to use Intel or Khan AI services to:

• Break any law or regulation.
• Violate third-party rights.
• Access data you are not authorized to access.
• Harass, defame, threaten, or target people or businesses unfairly.
• Generate deceptive, misleading, or fake reviews.
• Misrepresent AI output as verified fact without review.
• Overload, scrape, or interact with third-party services in a way that violates their policies.
• Reverse engineer, resell, sublicense, or redistribute Intel except as allowed in the Software License Agreement.
• Remove copyright, license, or attribution notices.
• Use Intel to build a competing product or service without written permission from Khan AI.

10. Ownership

Khan AI owns Intel, the website, documentation, templates, branding, workflows, and other materials provided by Khan AI, except for third-party materials and open-source components.

You own your business information, prompts, API keys, local configuration, and reports generated for your internal business use, subject to any rights held by third parties in the source data.

11. Support

Khan AI may provide setup help, troubleshooting, and reasonable support by email or another support channel. Support availability is not guaranteed unless a separate written agreement says otherwise.

Support does not include custom development, managed marketing services, legal advice, or guaranteed business outcomes.

12. No guaranteed results

Intel may help you understand review patterns and competitor feedback. Khan AI does not guarantee more sales, higher ratings, better reviews, improved search rankings, ad performance, revenue, profit, or any specific business result.

13. Disclaimers

Intel and Khan AI services are provided "as is" and "as available." To the fullest extent permitted by law, Khan AI disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation.

14. Limitation of liability

To the fullest extent permitted by law, Khan AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, reputational harm, or costs of substitute services.

To the fullest extent permitted by law, Khan AI's total liability for any claim related to Intel, the website, or these Terms will not exceed the amount you paid to Khan AI for Intel in the 12 months before the claim arose.

15. Indemnification

You agree to defend, indemnify, and hold harmless Khan AI and its owner from claims, damages, liabilities, costs, and expenses arising from your use of Intel, your violation of these Terms, your violation of law, your misuse of third-party services, or your business decisions based on Intel output.

16. Termination

Khan AI may suspend or terminate access to support, downloads, updates, or services if you violate these Terms, create risk for Khan AI or others, or misuse Intel.

Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitation of liability, indemnification, and dispute terms.

17. Changes to these Terms

Khan AI may update these Terms from time to time. The updated version will be posted on the website or otherwise made available. Your continued use of Intel or Khan AI services after an update means you accept the updated Terms.

18. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules.

19. Contact

Questions about these Terms can be sent to:

marcus@khan-automation.com